Blog | EHS 11-21 JAS

Are you fixing tech that isn't really broken?

There are a lot of discussions these days about the need to get rid of legacy technology. It's old; it's slow, it can't connect with our...

The Time For Visionary Leaders Is Now.

Because incremental managers can only generate incremental change. I got started in the worker's comp business in the mid-80s. So I've...

The Evolution of the Information Age: A Blessing and a Curse to the Claims World.

When I saw the above picture, I fell in love with it. It is poetry without a written word. It sums up the evolution of the human...

The Future Of The Claim Business Won't Come Easy.

In my last blog, I relayed many ways we helped self-insured employer groups deal with the workers' comp system in the 80s and 90s. As I...

How we helped clients dig out of a similar hole in the 1990s

While in graduate school in the '70s, I studied organizational change, learning, and development. I became captivated by the ideas of...

Toto, I've a feeling we're not in Kansas anymore.

There's a bit of perplexity among claim executives today. When they talk with their colleagues, who are also their competitors, they are...

The Great Resignation: Broken Processes

This woman is what a satisfied claim professional on a busy day should look like. In control with a smile because that message carries...

Technology Isn't Your Problem.

It was 1989 when Sir Tim Berners-Lee, a British scientist at the CERN, wrote the code that launched the web as we know it today. When...