James A. SchlueterFeb 8, 20234 minAre you fixing tech that isn't really broken?There are a lot of discussions these days about the need to get rid of legacy technology. It's old; it's slow, it can't connect with our...
James A. SchlueterFeb 2, 20234 minThe Time For Visionary Leaders Is Now.Because incremental managers can only generate incremental change. I got started in the worker's comp business in the mid-80s. So I've...
James A. SchlueterJan 18, 20235 minThe Evolution of the Information Age: A Blessing and a Curse to the Claims World.When I saw the above picture, I fell in love with it. It is poetry without a written word. It sums up the evolution of the human...
James A. SchlueterJan 18, 20234 minThe Future Of The Claim Business Won't Come Easy.In my last blog, I relayed many ways we helped self-insured employer groups deal with the workers' comp system in the 80s and 90s. As I...